Confluence

Team documentation and knowledge management in one place

atlassian.com/software/confluence

What is Confluence?

Confluence is a collaborative documentation tool from Atlassian, designed to centralise team knowledge. It functions as an internal wiki where teams share documents, procedures, meeting notes and project information. Thanks to seamless integration with Jira, it is popular with teams already working in the Atlassian ecosystem.

Why Confluence is useful

Knowledge scattered across emails, Word documents and personal notes is hard to find and gets lost when employees leave. Confluence centralises everything in one searchable, organised place.

  • Single source of truth for all team documentation
  • Real-time collaboration on documents like in Google Docs
  • Powerful search to quickly find information
  • Version control to track changes and roll back

Time savings with Confluence

Research shows that employees spend an average of 20% of their time searching for information. With a well-structured Confluence, you can drastically reduce this.

Templates

Don't start from scratch. Use templates for meeting notes, project plans, decision documents and more.

Spaces

Organise content by team, project or topic. Everyone quickly finds what they need.

Page Trees

Hierarchical structure for complex documentation. From overview to detail in logical steps.

Quick Search

Search all content with a single query. Filters to find exactly what you're looking for.

Hidden features that often go unused

Confluence is more than a simple wiki. These features make it truly powerful:

  • Blueprints: Advanced templates with automatic structure and placeholders for consistent documentation.
  • Macros: Add dynamic content such as status badges, Jira lists, tables of contents and more.
  • Page Properties: Create databases from pages with searchable metadata.
  • Inline Comments: Provide feedback on specific text passages without editing the entire document.
  • Confluence Automation: Automate tasks such as archiving, notifications and content updates.
  • Analytics: See which pages are read most and where gaps exist in your documentation.

Integrations with other tools

Confluence works seamlessly with other tools in your stack:

Jira Jira Google Workspace Google Workspace Microsoft 365 Microsoft 365 Zapier Zapier
  • Jira: Link Confluence pages to Jira issues. Embed Jira overviews in your documentation.
  • Slack/Teams: Receive notifications on changes and search Confluence directly from chat.
  • Google Drive/OneDrive: Embed files and preview documents without leaving Confluence.
  • Trello: Link Trello boards to Confluence pages for project documentation.
  • Figma/Miro: Embed designs and whiteboards directly in your documentation.

Need help structuring Confluence?

I help you to set up Confluence with the right structure and templates. Book a free consultation to discuss your options.

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